SSH: Connect with SSH (Managed WordPress en Managed WooCommerce)

The Managed Hosting Plans includes a default SSH account. You will need to change the password for this account in the Plesk environment. Then you can set up a connection to SSH via the terminal or an SSH program such as PuTTY, for example.

Note: that you only have the option to connect with SSH on our Managed packages (Managed WordPress, Managed WooCommerce and Managed VPS).

Login on Plesk Control Panel

  1. In My Cloud86 (link), click in the left menu on My Services.
  2. Click the 3 dots behind the web hosting package you want to see in Plesk and click View Details.
  3. Under the heading Manage Webhosting (middle of the page), click on Websites & Domains.
  4. You will now be automatically logged into the Plesk Control Panel.

For the full manual with images, follow Login to Plesk

Setup SSH connection

  1. In Plesk, at a domain, click Dashboard and then Connection Information (in the old view, this is Web Hosting Access).
  2. In the new window, you will see System User Credentials. Click the pencil icon to change the SSH account password. Write down the IP address, username and password. These details are needed for the SSH connection.
  3. You can now create an SSL connection using the terminal (command prompt) or a program such as PuTTY. Enter the ip address, username and password. If you are asked for a port it is 22. Below we have put down an example for connecting to a Windows Terminal (command prompt). When typing the password you will not see any characters, that is a security measure.

>ssh csyxxchg@45.82.191.14
csyxxchg@45.82.191.14's password:
[csyxxchg@shared11 ~]$

If you are successfully connected to SSH, then you can use the standard Linux commands . In addition, you can now use Composer and WP-CLI. You can address Composer with the command “Composer” and WP-CLI with “WP”.


If you need some help, you can always reach our support desk by email support@cloud86.io and on weekdays from 10:00 am to 4:00 pm you can also reach us by phone and via the chat in My Cloud86.