It can be useful to set up an automatic reply to your e-mail address. In the Plesk Control Panel you have the option to set an automatic reply. You can also set a date to automatically disable this reply, to prevent you from forgetting it.
Login on Plesk Control Panel
- In My Cloud86 (link), click in the left menu on My Services.
- Click the 3 dots behind the web hosting package you want to see in Plesk and click View Details.
- Under the heading Manage Webhosting (middle of the page), click on Websites & Domains.
- You will now be automatically logged into the Plesk Control Panel.
For the full manual with images, follow Login to Plesk
Setup email auto reply (out of office)
- In Plesk, click in the left menu on Mail.
- Click on the email address on which you want to set up an automatic reply (in our example info@cloud86example.com).
- On the top click on the Auto-Reply tab and click on Switch on auto-reply.
- It is best to leave the first settings as they are, this will prevent your email from not displaying properly to the sender. You can change the following settings:
- Auto-reply message text: enter here the message the sender should automatically receive back.
- Forward to (optional): enter the email address to which the incoming e-mail should be forwarded during your absence. This can be a colleague or another department.
- Switch off auto-reply on: this is the date when the automatic reply is deactivated and you can be reached again via email.
- Click OK to set up the automatic reply and you're done. Want to remove the automatic reply again? Then return to this page and uncheck Activate automatic reply.
If you need some help, you can always reach our support desk by email support@cloud86.io and on weekdays from 10:00 am to 4:00 pm you can also reach us by phone and via the chat in My Cloud86.