Microsoft 365: How to add or remove a member from a shared mailbox

In this guide, we explain how to add or remove an existing member from a shared mailbox.

Microsoft 365: Adding or removing members

  1. Login to Microsoft365 as administrator:
  2. In Microsoft 365 (M365), click on Teams and Groups in the left menu and then on Shared mailboxes. In this view, you can also see an overview of all shared mailboxes.
  3. Click on the Name of the shared mailbox you want to add/delete a member from. In our example, this is Administration.
  4. In the pop-up menu under the Members heading, click Edit.
  5. Highlight the members you want to delete and click Delete Members to remove members and click Add Members to add new users.
  6. It can then take up to one hour, before the member is actually removed from this mailbox.

If you need some help, you can always reach our support desk by email and on weekdays from 10:00 am to 4:00 pm you can also reach us by phone and via the chat in My Cloud86.