Microsoft 365: How to send mails from a shared mailbox

When you have added a shared mailbox, you also want to start using it. In this article, we explain how to send emails from the shared mailbox.

After a maximum of one hour, the mailbox is added and it will automatically appear within Outlook.

Step 1.

Open Outlook and open the mailbox.

Step 2.

Then click on "Inbox" to view the email of this account.

Step 3.

Now you will send an email on behalf of the shared mailbox. Click on "New email".

Then click on "From" and select "Other email address...".

Enter your shared mailbox here and click "OK".

After this, the email(s) will be sent from the shared mailbox.

You can determine the "From" email address for each email.