Web hosting Plan upgrade or downgrade

Of course, it is possible to upgrade your web hosting plan with us, for example, at the time when your web shop has an increasing number of customers to process. Or to downgrade at the end of the term. You can do the upgrade yourself using the following instructions. For downgrading you need to contact our supportdesk, see below on how to contact us.

Login on My Cloud86 Dashboard

Use the following steps to log in to Cloud86:

  1. Go to the url: my.cloud86.io
  2. Enter the email address you used when registering.
  3. When you placed the order, you provided a password for your account. Forgot which password you used? Then have a new one sent to you via the forgotten password link.

Web hosting plan upgrade

  1. In My Cloud86, click in the left menu on My Services
    My Cloud86: My Services (EN).png
  2. Then click the 3 dots behind the web hosting package you want to upgrade and click View Details.
  3. In the Quick menu, click on Upgrade. Don't have this option? Then you are probably already on a Power Plan and will need to contact the supportdesk to see which upgrade is right for you.
  4. Choose the new web hosting package and select a contract period of your choice. At the time you upgrade your web hosting package, the price will be based on the difference between the new package and the old package for the remaining contract period (to see the final price press Choose Product).

Note: It is only possible to upgrade to medium and power within the same package. If you want to upgrade from a Web Hosting Package to a Managed Package, you will have to contact the support desk. Also for downgrading you need to contact the support desk.

If you need some help, you can always reach our support desk by email support@cloud86.io and on weekdays from 10:00 am to 4:00 pm you can also reach us by phone and via the chat in My Cloud86.