Add email account in Mozilla Thunderbird (Windows, Mac, Linux)

This article tells you how to add an email account in Mozilla Thunderbird. You can download the program for Windows, Mac and Linux from their main page: After installing it, you can open the program by clicking on the thunderbird icon Thunderbird: logo (ALL).jpg.

For illustration purposes, we use the domain always replace it with your own domain in question. The domain is whatever is behind the @ sign in the mail address ( or entered in the url bar in the browser (after https://www. or https://).

Connecting IMAP to Thunderbird

  1. In Thunderbird, click the hamburger menu (3 dashes) at the top right and the New account, existing email address option.
  2. Enter your name, email address and password and click Continue.
  3. Thunderbird now retrieves the IMAP and SMTP data automatically. Check if these settings are correct and otherwise correct them by clicking Manually configure. By default, the IMAP and SMTP are the domain name In our example we use, replace this with your own domain. Or with an external website by the Plesk server address (see manual: Using Cloud86's mail server with external website). Click Done.

If you need some help, you can always reach our support desk by email and on weekdays from 10:00 am to 4:00 pm you can also reach us by phone and via the chat in My Cloud86.