Often a Web site uses a .htaccess file. This is a configuration file, which gives instructions to a particular directory on how incoming traffic is handled on your website.
WordPress uses a .htaccess file. Sometimes when installing, transferring or creating a WordPress site, this file may not be created correctly, causing your website to not show up (properly).
You can then manually create this file via File Manager in Plesk, or upload it yourself via FTP. The file must be placed in the root folder of the website.
Default .htaccess WordPress
# BEGIN WordPress
RewriteEngine On
RewriteRule .* - [E=HTTP_AUTHORIZATION:%{HTTP:Authorization}]
RewriteBase /
RewriteRule ^index\.php$ - [L]
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule . /index.php [L]# END WordPress
You can copy and paste this text into a file called .htaccess that you create yourself.
If you need some help, you can always reach our support desk by email support@cloud86.io and on weekdays from 10:00 am to 4:00 pm you can also reach us by phone and via the chat in My Cloud86.